Michel and Helene initially came in the store because they wanted to purchase an inspiring gift for someone and decided to get him one of our water bottles. Once I heard their story, I told them they could choose four bottles, one for each person in their group, and take them as a gift from lululemon to congratulate them and support them on their journey. They were completely overwhelmed by this offering and said that the I 'heart' lululemon bottles would always remind them of me. (They also said they would be telling everyone where their bottles came from). Even more touching was the fact that they returned to the store later in the afternoon, because they wanted to have their photo taken with me (Awwwww!). Despite being from Canada, Michel and Helene were not familiar with lululemon. I feel quite privileged to have been their introduction to our culture and brand.
How lucky am I that I get to have these wonderful experiences as part of a days 'work'?
Note: To read more about this group and their inspiring founder, you can click here.
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